We try to provide the best quality of the TV to meet every customers' expectation.
Our inspection shows that the fault is not due to the technological problem. (connective) We are sorry that we could not accept the fully refund that you have requested about it. However, we could provide the repair service in advance.
If you have any questions, please contact our service team manager Mok at 65328741. She will be glad to answer your questions in details. We hope you will continue to be our customer.
Dear Ms Or,
Thank you for your feedback.
We try to provide the best quality of the TV to meet every customers' expectation.
Our inspection shows that the fault is not due to the technological problem. (connective) We are sorry that we could not accept the fully refund that you have requested about it. However, we could provide the repair service in advance.
If you have any questions, please contact our service team manager Mok at 65328741. She will be glad to answer your questions in details. We hope you will continue to be our customer.
Yours sincerely,
Jenna,Kiki,Kennes